privacy – Education Online

Softech Consultants Limited ("we," "our," or "us") operates the Education Online website and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website and educational services.

By accessing or using Education Online, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue using our website and services.

Information We Collect

We may collect the following types of information:

Personal information such as your name, email address, phone number, and account details when you register or contact us.
Course-related information including enrollments, learning progress, assessments, and certificates.
Technical information such as your IP address, browser type, operating system, device information, and pages you visit.
Cookies and similar technologies that help improve website performance and user experience.

How We Use Your Information

We use your information to:

Create and manage your account.
Provide access to online courses and educational resources.
Improve our website, services, and learning experience.
Respond to your inquiries and provide customer support.
Send important updates regarding your account or our services.
Maintain website security and prevent fraudulent activities.
Comply with applicable legal and regulatory requirements.

Cookies

Education Online uses cookies and similar technologies to remember your preferences, improve website functionality, analyze traffic, and enhance your browsing experience. You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We value your privacy and do not sell or rent your personal information.

Your information may only be shared:

With trusted service providers who assist in operating our website and services.
When required by applicable law or legal process.
To protect the rights, security, or safety of our users, website, or organization.

Data Security

We implement appropriate administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no online transmission or storage system can guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Education Online offers educational services for learners of different age groups. Where required by law, parental or guardian consent may be obtained before collecting personal information from children. Parents or guardians may contact us regarding any information associated with their child.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any updates will be posted on this page along with the revised effective date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us through our Contact page or email us at info@educationol.org.

Effective Date: June 17, 2026